Female Customer Support & Social Media Manager

Communication Skills:

• Ability to effectively communicate with customers and respond to inquiries.
• Clear and concise written and verbal communication

Social media management:

• Familiarity with popular social media platforms (Facebook, Instagram, etc.).
• Understanding of social media trends and best practices.

Creativity:

• Ability to create engaging and visually appealing content.
• Innovative thinking for developing product tutorials and guides.

Beauty Product Knowledge:

• Passion for and knowledge of beauty products
• ability to convey product features and benefits effectively.

Basic Video Editing:

• Proficiency in basic video editing for creating short product review videos
• Familiarity with video editing tools or a willingness to learn

Customer Service:

• Patience and empathy in handling customer inquiries and concerns.
• Ability to provide excellent customer service.

Time Management:

• Efficiently manage time to handle customer messages and create social media content.
• Meet deadlines for responding to inquiries and posting content.

Adaptability:

• Flexibility to adapt to changing social media trends and customer needs.
• Willingness to learn and adapt to new tasks and challenges.

Appearance and Presentation:

• Good-looking appearance as the role involves creating video content.
• Ability to present products in an appealing and professional manner.

Positive Attitude:

• Maintain a positive and enthusiastic attitude in customer interactions.
• Contribute to a positive work environment.

Tech-Savvy:

• Comfortable using technology and e-commerce platforms.
• Quick learner when it comes to new tools and software.

Team Collaboration:

• Ability to collaborate with team members for cohesive social media strategies.
• Contribute positively to the team environment.

How to apply:

If you’re a dynamic female individual with basic communication skills and a passion for beauty products, we want to hear from you! Please email your resume to hello@thebrandylane.com with the subject line: Customer Support & Social Media Manager Application.

Join us in bringing beauty to the world. We value simplicity, enthusiasm, and a positive attitude. Apply now for a fulfilling career!